Customer Stories

After an extensive technical evaluation, it has been announced that the Virgin Galactic Team will be utilizing the R4i S1000D product suite for authoring, publishing and delivery of their technical information that is vital to the operation and maintenance of Virgin Galactic’s human spaceflight systems.

CEO, Tammy Halter said that the company was thrilled to be supporting the human spaceflight program and working with such highly motivated staff.  “Working with a customer that is so motivated towards the end goal of trying new things, and making things simpler and better for the average person, allows us to do the same with them.” …. read more

Airbus Group Australia Pacific (formerly known as Australian Aerospace) has selected R4i CSDB Server suite for the production of ASD S1000D hardcopy manuals for the ADF’s new Multi Role Helicopter, the MRH90.

The selection of R4i for the MRH90 program leverages the existing R4i system which is used by Airbus Group Australia Pacific to produce Interactive Electronic Technical Manuals (IETMs) for the Army’s ARH Tiger.  The MRH90 can carry 18 fully-equipped troops or 4,000kg of under slung load, plus four crew. Cruise speed is 300km/h and maximum range is over 900km.

The U.S. Coast Guard’s fleet of Sentinel Class Cutters is impressive. Armed with a remotely-operated 25mm chain gun and four crew-served .50 caliber machine guns, the Sentinel Class patrol boats can perform independently for at least five days at sea and be underway for 2,500 hours per year.

But what’s more impressive is the way CHAND LLC has been working with the Coast Guard to ensure their technical and operational information is first class, able to integrate with…  read more

R4i has become a household name in U.S. defense and aerospace circles, with General Atomics Aeronautical Systems Inc. utilizing R4i software to provide interactive electronic technical manuals for the Air Force’s unmanned aerial system (UAS), the MQ-9 Reaper.

The Predator B/MQ-9 Reaper is an unmanned aerial system developed by General Atomics Aeronautical Systems, Inc. and is currently operational with the U.S. Air Force, NASA and…  read more

For even the largest of mining equipment companies, keeping over 100 sets of separate manuals for operators, training, maintenance and parts, continuously up-to-date and accurate would be an arduous, near impossible task. Let alone updating parts manuals daily and translating manuals into French and Spanish.

But for Canadian firm MacLean Engineering, implementing R4i suite of software has transformed the business and halved their publishing time…. read more

The aerospace and defense industries consist of manufacturers of aircraft, aircraft engines, electronic control systems, missiles, space vehicles and propulsion units. Fundamental to these is the management of their component parts.

But maintaining the working condition of Defense equipment and hardware is a major challenge when information critical content needs to constantly remain up-to-date and be quickly accessible by the right personnel anywhere, anytime… read more

An agreement with Boeing Defence Australia has been signed to supply R4i S1000D software for use on upcoming Defense contracts.

R4i software was chosen to establish Boeing Australia’s S1000D capability.  This will enable them to provide S1000D-compliant interactive technical manuals to meet upcoming Defence project requirements… Read more

The AWD Alliance is proudly building Australia’s future Air Warfare capability.  R4i CSDB Suite is used on the project, to manage the incoming operational and technical content as the ships are completed.

As each ship is completed, the Ships master IETP will be delivered and ongoing Change Packages distributed to the fleet.